Raatifreeze Terms and Conditions

Effective Date: January 6, 2025

Welcome to Raatifreeze, where we offer an exclusive collection of luxury watches designed to elevate your style and craftsmanship. These Terms and Conditions outline the rules and regulations for using our website, www.raatifreeze.com, and purchasing from our store.

By accessing or using the Raatifreeze website, you agree to abide by the following terms and conditions. Please read these terms carefully before proceeding with your purchase or using any of our services.

1. Acceptance of Terms

By accessing and using this website, you agree to these Terms and Conditions, along with our Privacy Policy, Sales Policy, and Refund and Returns Policy. If you do not agree with any part of these terms, you should not use our website.

2. Website Use

  • Eligibility: You must be at least 18 years of age to make a purchase on Raatifreeze. By using this site, you represent that you are of legal age to enter into a binding contract.
  • Account Creation: You may need to create an account to place an order, track your purchases, or access certain features. You agree to provide accurate, complete, and up-to-date information during the registration process.
  • Prohibited Uses: You agree not to use the site for any unlawful purpose or in a way that could damage, disable, or impair the functionality of the website.

3. Products and Services

  • Product Availability: We make every effort to ensure the availability of all products listed on our website. However, product availability may change without notice. If an item is unavailable, we will notify you promptly.
  • Pricing: Prices displayed on Raatifreeze.com are in USD and may be subject to change. Any changes in pricing will be reflected at the time of purchase.
  • Product Descriptions: While we strive to provide accurate product information, minor discrepancies in color, design, and details may occur due to monitor settings or lighting conditions.

4. Orders and Payments

  • Order Process: To place an order, simply add products to your cart and proceed to checkout. You will be required to provide shipping information and payment details.
  • Payment Methods: We accept payments via major credit cards, PayPal, Apple Pay, and Google Pay. All transactions are processed securely.
  • Order Confirmation: Upon completing your purchase, you will receive an email confirmation containing your order details. If there is an issue with your order, we will contact you as soon as possible.

5. Shipping and Delivery

  • Shipping: We offer standard and expedited shipping for domestic orders. International shipping is available to select countries. Shipping fees and delivery times will be displayed during checkout.
  • Processing Time: Orders are processed within 1-2 business days. Please note that shipping times may vary depending on your location and the shipping method chosen.
  • Tracking Information: Once your order has been shipped, you will receive tracking information via email to monitor your delivery status.

6. Returns and Refunds

  • Return Policy: Our Refund and Returns Policy provides the guidelines for returns and exchanges. If you are not satisfied with your purchase, you may return eligible items within the return window, subject to the terms of the policy.
  • Refunds: Refunds will be processed based on the original payment method once we receive and inspect the returned items. Please allow up to 10 business days for the refund to appear in your account.

7. Warranty

All products sold by Raatifreeze come with a 2-year warranty covering manufacturing defects. This warranty does not cover damages resulting from misuse, accidents, or unauthorized repairs. Please refer to our Warranty Policy for more details.

8. Intellectual Property

All content on the website, including but not limited to text, images, graphics, logos, and product designs, are owned by Raatifreeze or its licensors and are protected by intellectual property laws. You may not reproduce, distribute, or use any content from this website without our prior written permission.

9. Limitation of Liability

Raatifreeze will not be liable for any damages, including but not limited to, indirect, incidental, or consequential damages arising from the use or inability to use the website or products. Our liability is limited to the amount paid for the product or service purchased.

10. Indemnification

You agree to indemnify and hold harmless Raatifreeze, its affiliates, officers, employees, and agents from any claim, demand, or damage arising out of your use of this website, your breach of these terms, or your violation of any laws.

11. Governing Law

These terms and conditions are governed by the laws of the state of Texas without regard to its conflict of law principles. Any disputes arising from these terms will be resolved in the competent courts of Kerrville, Texas.

12. Changes to Terms and Conditions

We reserve the right to modify or update these Terms and Conditions at any time. Any changes will be posted on this page, and the “Effective Date” will be updated. By continuing to use the website after any such changes, you agree to be bound by the updated terms.

13. Contact Us

If you have any questions or concerns regarding these Terms and Conditions or any other aspect of our services, please contact us at:

  • Email: info@raatifreeze.com
  • Phone: (910) 439-1089
  • Address: 825 Earl Garrett St Kerrville, Texas (TX), USA