Payment Policy for Raatifreeze

Effective Date: January 6, 2025

Thank you for choosing Raatifreeze, your destination for luxury watches. This Payment Policy outlines the terms under which you can make payments for products purchased through our website, www.raatifreeze.com.

By using our website and placing an order, you agree to the following payment terms and conditions:

1. Accepted Payment Methods

We offer a variety of secure payment methods for your convenience. At Raatifreeze, we accept the following:

  • Credit and Debit Cards: Visa, MasterCard, American Express, Discover
  • PayPal
  • Apple Pay
  • Google Pay
  • Shop Pay

All payments must be made in U.S. Dollars (USD). For international customers, the applicable exchange rate will be determined by your bank or payment provider.

2. Order Payment

  • Full Payment: The total amount of your order must be paid in full before processing. This includes the cost of the products, taxes (if applicable), and shipping fees.
  • Authorization: When you place an order, we will verify your payment information to ensure that funds are available. Your payment will be processed only once your order is confirmed and approved.
  • Payment Confirmation: Once your payment has been successfully processed, you will receive a confirmation email containing your order details.

3. Payment Security

At Raatifreeze, we take the security of your personal and financial information seriously. All transactions are processed through secure payment gateways and are encrypted using the latest technologies to protect your data.

  • SSL Encryption: Our website uses Secure Sockets Layer (SSL) encryption to ensure that your payment details are transmitted securely.
  • Third-Party Payment Processors: We use reputable third-party payment processors like PayPal and Shopify Payments, which follow the highest industry standards for security.

4. Billing Information

  • Accuracy: You are responsible for providing accurate and up-to-date billing information, including your name, address, phone number, and email. This information is required to process your payment and ensure accurate delivery.
  • Address Verification: We may verify your billing address to prevent fraudulent transactions. If there are any discrepancies, we will contact you to resolve the issue before processing your order.

5. Payment Failure

If your payment fails or is declined, you will be notified via email. In such cases, we may ask you to try an alternative payment method or contact your bank or payment provider for assistance. Please note that your order will not be processed until the payment is successfully completed.

6. Taxes and Duties

  • Sales Tax: Sales tax is applied to orders based on the shipping address and the applicable local tax laws. The exact sales tax amount will be displayed during the checkout process.
  • Customs Duties (for International Orders): For international orders, customs duties and taxes may apply. These charges are the responsibility of the customer and are not included in the price of the products or the shipping fees. Please check with your local customs office for more information on applicable duties or taxes.

7. Cancellations and Modifications

Once an order is placed and payment is processed, it cannot be modified or canceled unless explicitly allowed in accordance with our Refund and Return Policy. If you wish to cancel or modify an order, please contact our customer support team at info@raatifreeze.com as soon as possible, and we will do our best to accommodate your request.

8. Refunds

If your order is eligible for a refund, the refund will be processed back to the original payment method used. Please refer to our Refund and Return Policy for more details on how refunds are handled. Refund processing times may vary depending on your payment method.

9. Fraud Prevention

In order to protect both our customers and our business from fraudulent activities, Raatifreeze reserves the right to:

  • Cancel any order that appears suspicious or is flagged for fraud prevention.
  • Require additional verification for large or high-risk orders.

If you suspect that there has been any unauthorized activity with your payment, please contact us immediately.

10. Changes to Payment Policy

Raatifreeze reserves the right to update or modify this Payment Policy at any time. Changes will be posted on this page, and the “Effective Date” will be updated accordingly. By continuing to use our website after these changes, you agree to the updated terms.