Privacy Policy of Raatifreeze Luxury Watches

Effective Date: January 6, 2025

At Raatifreeze, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website raatifreeze.com, purchase our products, or use our services. By using our website, you agree to the terms of this Privacy Policy.

Information We Collect

We collect various types of information to provide you with the best experience while using our website. This includes:

  1. Personal Identification Information
    • Name
    • Email address
    • Phone number
    • Billing and shipping address
    • Payment information (credit card details or other payment method)
  2. Non-Personal Identification Information
    • Browser type
    • IP address
    • Location data
    • Device information
    • Cookies (to improve website functionality)

How We Use Your Information

The information we collect from you may be used in the following ways:

  1. Order Processing and Fulfillment: We use your personal details to process and ship your orders, manage payments, and provide customer service.
  2. Customer Service: To improve our services and support you better, we may use your information to respond to your inquiries, requests, and provide assistance regarding your orders or our products.
  3. Marketing and Promotions: With your consent, we may use your email address to send promotional content, special offers, or updates about our products and services.
  4. Website Improvement: We may use your data to personalize and enhance your experience on our website, as well as analyze usage patterns to improve functionality and user experience.
  5. Security and Fraud Prevention: To safeguard your account and transactions, we use your information to detect and prevent fraudulent activity.

How We Protect Your Information

We implement a variety of security measures to ensure that your personal information is safe. These measures include:

  1. Encryption: We use SSL encryption to protect sensitive data during transmission.
  2. Data Access Control: Access to personal information is restricted to authorized personnel only.
  3. Secure Payment Processing: Payment information is processed through trusted third-party payment gateways that comply with PCI-DSS standards.

Third-Party Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties, except for the following cases:

  1. Service Providers: We may share your information with trusted third-party vendors or service providers who assist us in operating our website, processing payments, and fulfilling orders.
  2. Legal Compliance: We may disclose your personal information to comply with legal obligations, protect our rights, or prevent fraud.
  3. Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

Cookies and Tracking Technologies

We use cookies to enhance your experience on our website. Cookies are small files stored on your device that help us analyze web traffic and offer a personalized browsing experience. You can control cookies through your browser settings, but disabling cookies may affect the functionality of our website.

Your Rights and Choices

As a customer, you have the following rights concerning your personal information:

  1. Access: You can request access to the personal data we hold about you.
  2. Correction: You can update or correct your personal information by contacting us.
  3. Deletion: You may request that we delete your personal data, subject to certain exceptions.
  4. Opt-Out: You can opt-out of marketing communications by clicking the unsubscribe link in our emails or contacting us directly.

Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

International Transfers

As our business is based in the United States, your personal data may be transferred to and processed in the U.S. By using our website, you consent to the transfer of your data across borders.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to periodically review this policy for any changes.

Contact Us

If you have any questions regarding this Privacy Policy or would like to exercise your rights, please contact us at:

  • Email: info@raatifreeze.com
  • Phone: (910) 439-1089
  • Address: 825 Earl Garrett St Kerrville, Texas (TX), USA